Loud Music (“we”, “our”, or “us”) operates the Kaj – din ven I solen mobile application (the “App”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using the App, you agree to the collection and use of information in accordance with this

Privacy Policy.

1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you use the App, we may collect:
Name
Login credentials

b) Usage Data
We may automatically collect:
Device type and operating system
App usage data (e.g., features used, session duration)
IP address
Log data (e.g., crashes, diagnostics)

c) Streaming Data
We may collect information about:
Playback activity
Preferences and settings
This data is used to improve our service and personalize your experience.

2. How We Use Your Information
We use the collected data to:
Provide and maintain the App
Deliver music streaming services
Improve performance and user experience
Improve and user experience performance
Provide customer support
Communicate updates and service-related information
Ensure legal compliance (e.g., licensing requirements)

3. Sharing of Information
We do not sell your personal data.
We may share your information with:
Service providers (e.g., hosting, analytics, streaming infrastructure)
Legal authorities when required by law
Licensing organizations if necessary for compliance with music licensing
All third parties are required to handle your data securely and in accordance with applicable laws.

4. Data Retention
We retain your information only as long as necessary to:
Provide the service
Fulfill legal obligations
Resolve disputes and enforce agreements

5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights (GDPR)
If you are located in the EU/EEA, you have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict or object to processing
Request data portability
To exercise your rights, contact us at: info@loudmusic.dk

7. Third-Party Services
The App may use third-party services (e.g., analytics tools or integrations like Sonos). These services may collect information in accordance with their own privacy policies.

8. Children’s Privacy
The App is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted within the App or on our website with an updated “Last updated” date.

10. Contact Us
If you have any questions about this Privacy Policy, you can contact us:
Loud Music
Email: info@loudmusic.dk

Privatlivspolitik for Kaj – din ven I solen

Senest opdateret: juli 2026
Loud Music (“vi”, “os” eller “vores”) driver Kaj – din ven I solen mobilapplikationen (“Appen”).

Denne privatlivspolitik beskriver, hvordan vi indsamler, bruger og beskytter dine oplysninger, når du bruger Appen.

1. Oplysninger vi indsamler
Vi kan indsamle følgende typer oplysninger:
a) Personoplysninger
Når du bruger Appen, kan vi indsamle:
Navn
Loginoplysninger

b) Brugsdata
Vi kan automatisk indsamle:
Enhedstype og operativsystem
App-brug (fx funktioner, sessioner)
IP address
Logdata (fx fejl og diagnosticering)

c) Streamingdata
Vi kan indsamle oplysninger om:
Afspilningsaktivitet
Indstillinger og præferencer
Disse data bruges til at forbedre vores service og brugeroplevelse.

2. Hvordan vi bruger dine oplysninger
Vi bruger dine oplysninger til at:
Levere og vedligeholde Appen
Udbyde musikstreaming
Forbedre funktionalitet og brugeroplevelse
Yde kundesupport
Kommunikere opdateringer og driftsinformation
Overholde lovgivning (fx musiklicenser)

3. Deling af oplysninger
Vi sælger ikke dine personoplysninger.
Vi kan dele oplysninger med:
Tjenesteudbydere (fx hosting, analytics, streaming)
Myndigheder, hvis det er lovpligtigt
Rettighedsorganisationer ved behov for licensoverholdelse
Alle tredjeparter er forpligtet til at behandle data sikkert og lovligt.

4. Opbevaring af data
Vi opbevarer dine oplysninger så længe det er nødvendigt for at:
Levere vores service
Overholde juridiske forpligtelser
Håndtere tvister og aftaler

5. Datasikkerhed
Vi anvender passende tekniske og organisatoriske sikkerhedsforanstaltninger for at beskytte dine oplysninger. Vi kan dog ikke garantere 100% sikkerhed.

6. Dine rettigheder (GDPR)
Hvis du er i EU/EØS, har du ret til:
Indsigt i dine data
Rettelse af urigtige oplysninger
Sletning af data
Begrænsning eller indsigelse mod behandling
Dataportabilitet
Kontakt os på:: info@loudmusic.dk

7. Tredjepartstjenester
Appen kan anvende tredjepartstjenester (fx analytics eller Sonos-integration), som behandler data efter deres egne privatlivspolitikker.

8. Børn
Appen er ikke rettet mod personer under 16 år, og vi indsamler ikke bevidst data om børn.

9. Ændringer
Vi kan opdatere denne privatlivspolitik løbende. Ændringer offentliggøres i Appen eller på vores hjemmeside.

10. Kontakt
Loud Music
Email: info@loudmusic.dk